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COVID-19 UPDATE

COVID update

We're excited to be operational

We hope life is good although a little different at present.

 

Pure Salt is glad to be operating under current regulations. With a few changes as part of government measures we're looking forward to a safe and COVID-19 free adventure with you.

 

Things are certainly changing fast and we are closely monitoring the ever-evolving COVID-19 situation and continue to be guided by the New Zealand Ministry of Healths advice.  

With that our priority is the safety and wellbeing of YOU our clients, our crew and our community.

We fully understand the uncertainty in the air as nobody seems to have a textbook for our current situation. Like everyone else we’re trying to make things work as they unfold. So along with our new normals comes some changes...

 

When arriving at the helicopter hangar please remain outside until given instructions by the ground crew to allow them not to mix client groups and follow their procedures and instructions from there.

You will aslo be temperature checked prior to boarding the helicopter.

 

Given that we're operating on a 27m vessel we aim to follow best practises by:

  - Ensuring that crew who are feeling unwell stay at home and seek medical advice

- Changing how we greet and interact with each other(ie no handshakes, hugs or hongi)

- Practising physical distancing wherever possible (given we could take 20 passengers the limit to 12 naturally creates extra room to do so) Individuals within client groups are responsible for up keeping the physical distancing within their group.

- Physically distancing crew from clients by restricting client access to the galley (food preparation area), crew quarters, engine rooms, anchor locker, magazine room and dive locker

- Intensifying an already comprehensive deep clean of the vessel between charters

- Increasing daily disinfection of high-touch point

- Increased use of ventilation system

- Proposing the use of one of the cabins as isolation facility while waiting for transfer to a testing facility should anyone develop symptoms whilst onboard

A few new considerations

When you get here

Prior to departure - When operating within the ALERT LEVEL SYSTEM

For your assurance as well as ours every client stepping onboard needs to declare that they are not symptomatic as well as have not been 'in close contact' with someone who has been confirmed as having COVID19 or who is self isolating due to COVID19.

We are a live on board vessel and you are expected to have abided by all government health advice for reducing covid risk prior to boarding. If you have any reason what-so-ever to believe you could have come into contact with the virus you must declare the circumstances prior to arrival. If during or post trip it is discovered that you behaved contrary to health advice prior to or during our trip and or failed to declare any possible contact or symptoms what so ever to the crew will reserve the right to hold you liable for all costs incurred as a result of your actions or inaction.

We take Covid and the safety of our clients and crew seriously – we ask the courtesy that you do the same.

Any client showing signs and symptoms of a cold should be isolating at home and will not be allowed to board the helicopter or M.V. Flightless.

Asides from that we advise any clients over 70 years of age to get a medical clearance from their GP prior to travel.

Before beginning your adventure we'll require you to please sign off on your understanding of the above as part of the client information from that will be sent to you. This will also allow for very clear contact tracing. Thank you for helping us slow the spread and look after each other!

 

With the Traffic Light System still in place requirements are changing for us all regularly.

As a small business we’re committed to keep operating while keeping you and our small crew from contracting COVID-19 whilst onboard.

In order to operate we require all crew to be fully vaccinated against COVID-19 as well as provide a negative COVID-19 test result.

Our commitment to you, our crew and other client bookings surrounding your adventure has us asking for negative test results. One within 72hours of your departure and one arranged by us on the morning of departure.

Should you test positive prior to commencing travel or arriving at the hangar then there is potential for the remainder of the party to join us onboard (versus everybody missing out), or our adventure being terminated early due to a positive case onboard.

As tough as that is, it looks after everyone you’re travelling with, other client bookings surrounding your adventure as well as us and our crew.

On a positive note there are now a number of insurers that cover COVID-19 so also a strong reminder to purchase travel insurance so your costs are covered as normal terms and conditions will apply to your booking.

If you have any concerns or thoughts around this feel free to give us a call anytime.

 

 

negative test results and travel insurance

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Travel Insurance

We'll naturally continue to update requirements as further government decisions are released.

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We can't stress how important this is...

There is a number of insurers now offering COVID-19 related cover should your travel be interrupted due to a positive test result or isolation requirements around being a close contact.  

Currently the most suitable cover for our clients seems to be AA Travel Insurance, where you will need to choose ‘Comprehensive’ & select the ‘Cruise Pack’.  We encourage you to read and understand the policy to be sure that the coverage meets your needs and expectations.

Feel free to do your own research and choose your own provider so you are covered should you be unable to join us onboard due to COVID-19.

 

COVId19 tests

travel insurance

Travel Insurance

If we don't receive proof of a negative result we'll assume a positive test result and you won't be able to join us onboard.

Our crew is being tested weekly and prior to arrival at the hangar. We'll arrange for (and cover the cost) for a Rapid Antigen Test for all clients on the morning of departure. If you're booked with us you'll receive details around this a week prior to departure.

For the more precise PCR test ensure to make your appointment as soon as possible to avoid capacity issues as the whole country is learning.

You can book a PCR test at your local medical centre as well as for example through Rako Science in our main centres.

A negative COVID-19 PCR test result taken 72 hours prior to departure can be emailed to info@puresalt.co.nz as soon as you receive it and prior to arriving at the hangar.

Rapid Antingene Test (RAT)

PCR test

Rapid Antigene Tests are becoming more widely available around the country and will provide a result in 15mins.

If you struggle to access a RAT please get in  touch and we'll work on a solution with you.

Your negative COVID RAT test result can be  emailed to info@puresalt.co.nz on the day of the test clearly showing ID and date alongside the result.

Testing facilities, options and pricing vary widely around the country so we're more than happy to work through any hurdles you might be facing.. human to human.

Regardless of RED, ORANGE OR GREEN we will facilitate and fund a Rapid Antigene Test (RAT) on the morning of departure for EVERYBODY stepping onboard for peace of mind.

RAT on morning of departure & RAT or PCR taken within 72hrs of departure

RAT on morning of departure & RAT taken within 72hrs of departure

RAT on morning of departure only

Current testing requirements through the different phases are set out below. Please be aware that phases might change quickly and we'll continue to work though any issues with you along the way.

Should your region and our region be in different traffic light phases the phase with the tighter testing requirements will apply.

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Anyone can get Covid, whether you've had a Covid shot or not. The good news is that the illness is easily treated, and most people will recover within a few days or weeks.

If you or a family member have had a positive test or have symptoms suggestive of Covid-19, here is a practical guide to help you recover quickly. This guide is designed for people who are generally healthy and not taking other daily medications so stay healthy and look after yourselves.

Early COVID treatment guide

Download treatment guide

Having said that we look forward to exploring Fiordland with you soon.. COVID free and without schedules to follow.. remote wilderness is simply good for the soul and something we can all do with regardless of what the rest of the world is up to..

Payment and Booking Considerations

Charters directly affected by COVID-19 related regulations are worked with closely to come up with the best solutions on a case by case basis. Our normal Terms and Conditions are the starting point for any conversation and in principle we expect your travel insurance to now cover disruptions related to positive COVID-19 test results or isolation requirements.

However, we acknowledge this is not ‘normal’ times and we encourage Charter organisers that foresee any issues to contact us as early as possible so that we have the time to work through a solution together.

With that feel free to give us a call with any questions at all as human to human we'll be able to navigate through any situation.